Esri Nederland Support would like to assist you in the best way possible. To ensure that we answer your question or problem correctly and as soon as possible, we’d like to ask you to take the following into consideration:
Is the problem related to Esri-software? If the problem is related to a database, hardware or your network, please contact the appropriate vendor.
Is the problem reproducible?
Does the problem occur on one or serveral systems?
Does the problem occur using a specific dataset or type of data?
Are there any changes to the configuration that could have caused the problem? E.g. change in database version, OS, client/server components, server configuration or security settings?